FAQs and Helpful Tips for Water Systems in Charlestown, RI
At A.B Hoxie Inc, we understand that water systems can sometimes be confusing or challenging. That's why we've compiled answers to the most common questions and helpful tips to ensure your water systems run smoothly.
Frequently Asked Questions
No Water?
1. Turn off the main valve at the storage tank and wait a few minutes to see if the pressure gauge rises.
2. Inspect the power source fuse box or circuit breaker for a blown fuse or tripped breaker.
3. Replace the fuse or reset the breaker.
If the issue persists, contact us immediately at 401-364-0118.
Why does my water pressure surge?
This could indicate a problem with the water storage tank, such as a decreased air charge causing the pump to cycle rapidly. This issue can lead to pump burnout and should be addressed immediately.
I hear my pump running when I'm not using water. Why?
This may be caused by:
• A faulty check valve on the healthy side of the water storage tank.
• Running toilets or open outside hoses.
If these are not the issues, contact us, as a continuously running pump can lead to burnout.
How long does it take to drill a well?
Most wells are drilled in a single day, with the pump system installed on another day.
Where does a well need to be located?
A well must:
• Comply with State and Town setback regulations.
• Be located away from contamination sources, such as septic systems.
• Be close to the house for power supply and accessible for drilling equipment.
How deep does the well need to be to get adequate water?
Typically, the first 300 feet is the best depth for hitting water. However, depending on the area, deeper drilling may be required.
What if you do not get water?
If no water is found after drilling, we will review the situation to determine whether hydrofracking is viable.
How long does a pump usually last?
Submersible pumps typically last 8–12 years before needing replacement.
How do I know if my pump is failing?
Signs of pump failure include:
• The pump stopped utterly, resulting in no water pressure.
• Intermittent water stoppage, which a technician should check.
Why does my water smell like rotten eggs?
This is caused by hydrogen sulfide gas, which can be treated with:
• Aeration.
• Filtration.
• Chlorination.
Why is there staining in my dishwasher?
High manganese levels are usually the culprit. To clean:
• Run a cycle with Tang or Iron Out.
To prevent staining, consider installing a water treatment system.
Why does my water stain everything brown?
Brown staining is caused by iron:
• Ferrous Iron (dissolved): Requires aeration or softening treatments.
• Ferric Iron (suspended): Can be treated with cartridge filters or backwashing filters.
I want a softener installed, but I am concerned about salt in my water.
The amount of salt used depends on the water's hardness. Potassium chloride or K-Life can be used as an alternative to sodium.
Why does my water leave blue/green stains?
This indicates corrosive, acidic water that leaches metals from pipes. Treatment options include:
• pH-neutralizing filters.
• Chemical feed systems to add alkalinity.
What is hardness?
Hardness is the amount of calcium and magnesium dissolved in water, which can cause stains and rings. To address this issue, a water softener is recommended.
How often should I have my water tested?
Follow the RI Department of Health's regulations for testing new and existing wells. Visit their Private Well webpage for more details.
Helpful Tips
• Winterize Your Water System: Protect your system from freezing temperatures by scheduling a professional winterization.
• Test Your Water Annually: Regular testing ensures water remains clean and safe.
• Perform Routine Maintenance: Keep your water system running efficiently with regular checkups and servicing.
Need More Help?
If you have additional questions or need assistance with your water system, please call 401-364-0118 or visit us at 3810 Old Post Road, Charlestown, RI.
A.B. Hoxie Inc – Your trusted partner in water solutions.
